Making our customers happy is our #1 priority! Below are the answers to some common questions.

If you have additional questions about our website or our products please contact us by filling out the form at the bottom of this page, or call us at 1-866-685-4330. We'll get back to you within 1-2 business days.

A Coveroo replaces the back cover on your mobile phone, MP3 player or gaming device with custom artwork from your favorite Movie, Band, TV Show, Sports Team or even your own custom artwork. When you get your Coveroo it takes only seconds to pop off your old cover and pop on your Coveroo!

Coveroos are personalized with the artwork or text of your choice using a high quality laser engraving process or our new HighColor process.

We are proud to offer an industry first! Our HighColor process yields imagery on your phone cover with over 65,000 colors that won't fade, rub off or peel like alternative products. See Some Examples.

We start with a cover identical to the one currently on your phone. Then Coveroo uses a high quality precision laser to carve the artwork into each cover. This process enables us to deliver a high quality durable product that will stand up to the kind of abuse phones are subjected to, like your morning latte, a dive into the sink, or a skip across the sidewalk. Please note: we don’t recommend subjecting your phone to this kind of torture - we just know it happens sometimes.

Yes! We would love to take your artwork and put it on a Coveroo for you. Please choose your phone and then select the "Custom Design" artwork item.

Yes! We would love to custom design a logo or any other piece of art for your Coveroo. Please email us at sales@coveroo.com.

Yes we have delivered corporate gift orders for Microsoft, RIM, American Red Cross and many others. We would be happy to make your next corporate gift something your employee or partner sees every time they make a call or send an email. Please visit our Corporate Gifts and Events page to learn more.

Yes! We are proud to have personalized devices live at events like the BlackBerry Bold launch party and the launch of Streetfighter IV. Events are a great way to get your fans to promote your brand. Learn more by visiting our Coveroo LIVE page.

Visit www.coveroo.com and click on the "Get Started" button to see all the phone models we currently support. If you don't see your device, email us and we will special order it for you. Here is a sampling of all the models that we offer:
All Blackberry Models Apple iPod Nano 8GB, 16GB, iPod Touch 8GB AT&T Quickfire HTC G1, Dash, Touch LG CU515 CU920 Decoy Shine Dare Incite Invision Motorola SLVR L7 Motorola RAZR all models Motorola, SLVR L6, V180, V220, U6 Pebl, Rapture Nokia 6550 Pantech C630 Samsung U340, U410, A737, Omni i900, SCH-A777, Alias SCH-U740, M300 We are supporting more phones every week! Email us at service@coveroo.com and we can special order almost anything.

Yes! Coveroo offers a pre-paid mail-in service for the iPhone 3G and iPhone 2G. Here is how it works: 1. You choose your artwork and purchase the product "Send-In: iPhone" on www.coveroo.com 2. We email you a pre-paid shipping label 3. You use the shipping label to send us your device 4. We personalize your device and send it back to you! From the day that we receive your device, it will take us 1-2 business days to personalize it. You can select your desired shipping option during checkout.

Yes! Coveroo offers a pre-paid mail-in service for almost any device. Here is how it works: 1. You choose your artwork and purchase the product "Send-In: [your desired product]" on www.coveroo.com 2. We email you a pre-paid shipping label 3. You use the shipping label to send us your device 4. We personalize your device and send it back to you! From the day that we receive your device, it will take us 1-2 business days to personalize it. You can select your desired shipping option during checkout. *Please Note: Images shown are only meant to show the placement of the artwork on the device. The color of the artwork will vary depending on your device.

We offer free standard shipping on all orders shipped within the U.S. We also provide a variety of other shipping options for U.S., Canada, and other countries. These prices cover up to 5 Coveroos: $7.00 FedEx Ground within the U.S. (2-5 days with tracking), $12.00 FedEx 2-Day within U.S. (with tracking), $25.00 FedEx Overnight within U.S. (with tracking), $2.00 Canada First Class (3-7 business days no tracking), $12.00 FedEx Ground to Canada (5 business days with tracking), $38.00 FedEx 2-Day to Canada (with tracking), $30.00 International Priority (6-10 business days no tracking), $50.00 FedEx International Priority (3 business days with tracking).

At Coveroo, making our customers happy is our top priority. If you are not satisfied with your product for any reason and it is unused, you may return it for a replacement or refund within 30 days of receipt. Once you mail your product to us, email service@coveroo.com to let us know that your product is coming and whether you’d like a replacement or a refund.

Fill in the form below, or email sales@coveroo.com, or call us at 1-866-685-4330. Our office address is Coveroo, Inc. 333 Bryant, LL120, San Francisco, CA 94107